Administrator Positions (CE Scheme) x 2

Position 1:

Administrator, CE Scheme

The role of the Administrator is to provide administrative support to Community Law & Mediation.

Main Duties:

  • Answer main phone line, respond to, direct and relay telephone messages and emails, and follow up when required.
  • Entering of data into our client management system, Keyhouse.
  • Provide service advice and information.
  • Maintain the general filing system and file all correspondence.
  • Type letters and other documentation.
  • Assist in the planning and preparation of meetings and events.
  • Booking appointments for legal clinics.
  • Dealing with daily post.

Knowledge and skills desired:

  • A positive work ethic and a willingness to learn new tasks.
  • Good verbal and written communication skills.
  • Good interpersonal skills.
  • Knowledge of MS office

Training

Under the CE Scheme you will be provided relevant training.

Position 2:

Mediation Administrator, CE Scheme

The role of the Mediation Administrator is to provide administrative support to the Mediation department.

Main Duties:

  • Answering phone calls, responding to and directing and relaying telephone messages and emails, and follow up when required.
  • Organise and schedule meetings and cases and maintain online calendars.
  • Input data in spreadsheets and reports on Keyhouse, CLM’s case management system.
  • Dealing with mediation queries and follow ups.
  • CPD/Training – coordinate and book CPD events (booking rooms, confirm participants, speakers & recording CPD hours in excel).
  • Learning & Sharing – organising mediators to facilitate L & S sessions, (booking rooms, coordinating attendance to learning and sharing and recording hours).
  • Reflective Practice – booking room for mentor meetings (one to ones & group meetings) and recording hours

Knowledge and skills required

  •  A positive work ethic and a willingness to learn new tasks.
  • Excellent verbal and written communication skills
  • Excellent interpersonal skills
  • Knowledge of MS office

Training

Under the CE Scheme you will be provided relevant training.

Why should you join us?

This is a great opportunity to get involved in the community & voluntary sector and receive great training. You will be part of an organisation working to  address underlying issues of injustice and exclusion while working for real change.

Eligibility

To be eligible to participate in the CE scheme you must:

  • Available 19.5 hrs a week and will run for 1 year
  • Have been continuously unemployed for at least 12 months and “signing on” on a full-time basis; and
  • Have been receiving a jobseeker’s payment (Jobseeker’s Benefit or Jobseeker’s Allowance) from the Department of Employment Affairs and Social Protection for at least 12 months; and
  • Be currently receiving Jobseeker’s Allowance (JA)

Note: If you are getting JA and have break(s) of up to 30 days in your jobseekers record over the last 12 months, you will be eligible for CE Scheme.

For more information on CE Scheme please click here.

Location

Northside Civic Centre, Coolock

Hours:

19.5 hours per week.

We currently have 2 positions available:

  1. Wednesday to Friday – 9.30 to 5.00
  2. Monday to Wednesday – 9.30 to 5.00

How to apply:

CVs should be sent to the following CE supervisors, highlighting your interest in the CLM role:

Deirdre Smyth

Geraldine Judd

If you have any queries about the position, please feel free to call Denise Leavy on 01 8477804 or by email.